Because I have a voice via my blog and my twitter account - and all the support from the people connected to me in that way - I am documenting the timeline of Asda taking money from my account whilst I attempted to pay for goods in store. This is to emphasis the level of anger, upset, inconvenience, customer service and all that is connected to this experience. It is not an isolated event as you only have to search for " Asda took money twice " on Google to see almost half a million related searches. Friday 19th April 2013 - 7pm Visit to Adsa Blackburn to purchase goods costing £24. Also request £10 cashback. Debit card inserted into chip&pin machine at the till. Screen reads "remove card", cashier tells me to remove card. The till does not produce a receipt. I am told that the transaction hasn't taken place so to insert my card again and repeat the process. The till does not produce a receipt again. I am told to try again. On the...
... blogging my guts out